WHAT IS CRM? A SHORT DESCRIPTION.

Does the phrase “the customer is always right” scare you? With a good CRM system in place, it doesn’t have to. Customer Relationship Management (CRM) is getting a lot of attention these days; digital information and social media have changed the way people interact...

WHAT IS HIGH AVAILABILITY?

Availability refers to the degree of reliability with which information in an IT system can be accessed.  If a system is set up in a high availability configuration, then it is also highly dependable.Downtime can quickly lead to financial losses for an...