ERP AND VENDOR COMMUNICATION: A THREE OPTION APPROACH

ERP (enterprise resource planning) – As we have stated previously, the cost savings and productivity improvements gained from implementing an ERP solution are vast. However, even with something as powerful as an ERP system there will always be room for improvement. An...

CRM AND LIVE CHAT: CUSTOMER RELATIONSHIP MANAGEMENT ETTIQUETTE

Customer Relationship Management (CRM) is all about finding out what makes your customers tick. From analyzing their purchasing history to listening to what they say about you on Facebook; CRM is how companies learn from and interact with their customers. One of the...

SOCIAL CRM: LISTEN TO YOUR CUSTOMERS

Social networks like Facebook, Twitter, and LinkedIn are not just a passing trend; literally billions of people use these mediums daily to communicate and research with friends, family, and now brands. Your business cannot afford to ignore these potential customers,...

MOBILE CRM: KEEPING YOUR CUSTOMERS CLOSER

A Customer Relationship Management (CRM) solution can undoubtedly improve your company’s bottom line, yet the only way it will do that is if you or your team recognize the opportunities as soon as they appear in the sales pipeline. That’s where Mobile CRM comes into...

SYTELINE ERP: EVERYTHING AT YOUR FINGERTIPS

You’ve heard of ERP systems, but do you have a favorite? We aren’t here to tell you which ERP is the “right fit” for you (that’s what a consultation is for), but we are excited about something special being cooked up by our developers for one of our favorite ERP...