BUSINESS SOFTWARE AND CONSULTING | BLOG

SOCIAL CRM: LISTEN TO YOUR CUSTOMERS

Social networks like Facebook, Twitter, and LinkedIn are not just a passing trend; literally billions of people use these mediums daily to communicate and research with friends, family, and now brands. Your business cannot afford to ignore these potential customers,...

WHAT IS CRM? A SHORT DESCRIPTION.

Does the phrase “the customer is always right” scare you? With a good CRM system in place, it doesn’t have to. Customer Relationship Management (CRM) is getting a lot of attention these days; digital information and social media have changed the way people interact...

WHAT IS HIGH AVAILABILITY?

Availability refers to the degree of reliability with which information in an IT system can be accessed.  If a system is set up in a high availability configuration, then it is also highly dependable.Downtime can quickly lead to financial losses for an...