ECI Headquarters, Vancouver, WA USA

Derik Aldridge
Sr. Business Consultant / GM

Derik Aldridge founded Eclipse Consulting, Inc. (ECI) in 1997. With humble beginnings as a jr. progress programmer for a database firm, Derik has shaped ECI to become a leader in the ERP Software Consulting Industry. He has personally been consulting on Syteline, Symix and MFG/Pro for the past 13 years. In addition to providing high-level business consulting, Derik is an experienced programmer with years of data conversion and application development to pull from. Presently, Derik is leading the ECI team in providing Syteline upgrades, Syteline implementations and customizations, QAD Migrations and full Implementations, custom reports, integrations, training, data conversion & transformation services to midsize manufacturers of specialized transport, material handling, oil and gas exploration, media separation, flow sensors equipment, as well as a variety of food-packaging manufacturers.

In the last six years, Derik has personally worked on 30 Syteline 7 (SL7) implementations, three (but growing) Syteline 8 installations and one Syteline 8 upgrade. The first of these SQL Syteline implementations was a multi-lingual, multi-site, and multi-national (global) company with 117 business organizations located in seven countries which fit right in with some of the interesting projects in which ECI has played a leading role. Derik, supported by the team at ECI, brought this client from Oracle 8i to Syteline 7.02.05, then upgraded them later to SL7.04.20. This was the first vendor-independent implementation and was a beaming success for all involved. Throughout this project and many others before and after, ECI has developed a solid reputation for figuring out solutions where none have existed.

Over the years, Derik has managed several ERP implementations. He has held roles such as: Syteline7 Implementation Consultant, Systems Consultant, Staff IS Consultant, IS Manager, Project Manager, Planning Manager, Procurement Manager, Independent Progress Consultant, and Programmer/Analyst.

Derik is an Microsoft Certified Professional (MCP) and studied Mechanical Engineering at Mercer University in Macon, GA. He is a private pilot, a member of Mensa, and a proud Eagle Scout.

But, more importantly, Derik is very proud of the robust team ECI brings to any project and looks forward to serving the Syteline & MFG/Pro Communities for many years to come.

 

Chris Smith
Account and Project Manager

Chris Smith recently joined ECI as the first official Account/Project Manager; his primary goal is to ensure that ECI’s existing customer base continues to receive the communication, support, and ongoing business solutions they need. Chris will also manage several projects, and looks forward to implementations, integrations, and interactions with our customers.

Relevant experience in a number of industries means Chris is able to offer ECI and its customers a broad spectrum of skills and experience. His recent position as a Customer Service manager at Underwriters Laboratories enabled him to work closely with manufacturers to assist with their regulatory, marketing, and other business needs. Chris also has experience in the semiconductor manufacturing industry, where he worked in the quality management arena. Chris has a passion for continuous improvement; he has studied and utilized Lean and Six Sigma methodologies, and strives to obtain a holistic understanding of systems and their dynamics. He has also pursued graduate studies in Systems Science at Portland State University.

He currently resides in the Pacific Northwest, where he enjoys the outdoors, spending time with his family, and cuisine of any sort.

Whatever your needs, Chris looks forward to working with you!

 

Tony Ochoa
Sr. Systems Consultant

Tony Ochoa is a veteran in the Syteline world, strengthening ECI with his 20 years of experience in technology, centered on Syteline and MFG/Pro. Currently, Tony provides technical and consulting services for ongoing implementations, upgrades, customizations, and integration projects through ECI. Tony manages a staff of contract programmers, computer training specialists and Certified Public Accountants who specialize in providing all aspects of customer support to the Frontstep (Syteline/Syman/Symix), VarNet, Marcam MXP, QAD Mfg/Pro and Progress customer base. Tony also performs daily hands-on programming services, modifying and enhancing existing applications and, designing new custom applications.

Tony is very strong in both the "user experience" as well as the technical side of all versions of the Syteline ERP system and QAD's MFG/Pro.

Prior to joining the ECI team, Tony was an Implementation Specialist for Symix/Frontstep/Mapics, now Infor. He also served as President of the Frontstep (Symix) International User Group. Tony is APICS certified in product and inventory management. He holds a BA in International Business Administration with minor in Computer Science from Ohio State University.

Tony is well regarded as a leading authority on Syteline, being extremely strong in all areas of the system.

 

Ed Kale
Sr. Syteline Consultant

Ed Kale brings 16 years experience installing, supporting, and customizing Syman, Symix, and Syteline ERP applications to the ECI team.

Ed currently provides both front-end consulting, as well as custom programming for ECI. Having gained an in-depth Syteline knowledge as an IT Director; Ed brings an internal-mindset to the team and can relate equally well to shop-floor resources as well as CFO's and explain Syteline's inner workings extremely well.

Prior to joining ECI, Ed served as IT director for Nor-Cal Products, a manufacturing company, currently running Syteline 7. In addition to management of overall IT operations for Nor-Cal, Ed provided End user support for their Syteline 7/Symix ERP application, functioned as Syteline 7/Symix administrator and DB administrator (Progress and SQL 2000), received extensive APS training and 'inside' knowledge from Infor resources, developed a very strong financial background through all areas of Syteline, also becoming well versed in Syteline7/Symix programming and personalization, utilized most Syteline add-ons, and managed a Data Collection customization project to improve shop-floor efficiencies and data accuracy.

With our existing client base, Ed has quickly gained a reputation for having excellent ideas and being a foremost authority on the APS engine and proper APS usage for particular client needs.

 

Teddy Chua
Sr. Technologist

SyteLine, Dynamics AX, CRM

Teddy Chua first joined our team in 2003 and quickly showed himself to be a stellar SQL, VB, .Net, and Syteline7/8 programmer.  In recent discussions with two clients they each said that 99% of the time, when Teddy delivers a custom enhancement installation package…it works exactly as requested on the first try. 

Teddy’s true ability is to mentally place himself in the customer’s perspective, based on their detailed description of a problem…and then consider how to make the problem go away.  He has done this time and time again. 

Teddy routinely guides several of our other developers to create faster solutions and is quickly rising through our ranks, by receiving glowing customer recommendations. 

Having mastered Syteline, Teddy has recently expanded his abilities by becoming certified in Microsoft Dynamics AX and Dynamics CRM.  We are pleased to now offer Teddy’s services to all of our customer base!

Laungages: English, Mandarin, Fookien, Cantonese and Filipino

 

Ari Poernama
Syteline Technical Specialist

Ari W. Poernama brings 16 years of Syteline, ERP, MRP, and manufacturing knowledge to the team.  Prior to ECI, Ari came from multiple manufacturing organization where he had inventory and operations roles, then he was a team manager at the Indonesian Infor affiliate for nine years.

Receiving his APICS CPIM credentials early in his career has helped Ari look at many manufacturing problems not only from a technology view, but also from the business perspective. 

Routinely, Ari helps solve pressing business needs with our customers in many versions of Syteline, Business Intelligence, Workflow, APS and Data Collection as well as Microsoft Dynamics AX, NAV, and CRM.  Throughout his career, Ari has continually applied practical knowledge to industry standards and achieved multiple certifications and achievements.  Some of those are Microsoft Certified DBA and multiple CA Threat and Recovery Management certifications.

While Ari normally fulfills the role of Developer/Analyst for ECI, he has shown a great ability to jump in and assist in multiple areas of our customers’ projects!

 

Chris Clapperton
ERP Analyst / Trainer

Chris Clapperton joined our team in early 2010 and brings experience from the supply chain and distribution industries.  Our customers quickly form relationships with Chris due to his excellent customer service attitude and ability to bridge that gap between complex technology and real business issues. 

With multiple certifications in Microsoft Dynamics AX and Dynamics CRM, matched with solid MRP and ERP knowledge, Chris has assisted several of our customers through challenging transitions, and with two complex implementations.

We are quickly finding that Chris is one of those unique, very well-rounded individuals who can take on multiple challenges, keep the big picture in focus, align the right resources, and handle all the details to move a team to get the job done.

Prior to joining ECI, Chris held positions as an ERP Analyst, Trainer, Project Manager, and was also a proud member of the Best Buy Geek Squad which clearly led him to develop a “critical-path” approach paired with an excellent troubleshooting ability that flows to any process or scenario.

 

Jeremy Walker
IT Administrator

Jeremy joined the ECI team in 2010. In this short time, he has brought our organization live on exchange, upgraded our internal systems and provided world-class support to both internal resources and customers.

Jeremy is a Washington native with a high aptitude for technology and a "figure it out" attitude. He customized his first computer in 4th grade. By the 6th grade, Jeremy and his brother began setting up a network using “AppleTalk”. This technology project then led to many others and by high school he had surpassed all of the technology course offerings which left no choice but to become the Technology Director’s Student Aid.

For the most part he has worked in technology ever since. In fact, over his career, he has achieved multiple certifications and personally helped around 150 companies in designing and executing their infrastructure plans.  He is admittedly a big computer geek, however keeps the balance by also being an avid outdoorsman.