ECI Client Testimonials

As ECI has been consulting to and providing business software management solutions for enterprise organizations for 20 years, we have developed a loyal customer following. We pride ourselves on getting it right the first time every time, and our client testimonials can speak to that.

Due to our dedication to customer privacy, we cannot publicly display specific names of clients/companies. However, we have many direct customer referrals available for you upon request. Contact an ECI consultant today to get in touch with some of our satisfied clients.

"..it has been such a wonderful experience to have worked with a team of skilful consultants who are dedicated, knowledgeable, and professional."

"We have engaged ECI to support our SyteLine needs since 2008 and it has been such a wonderful experience to have worked with a team of skilful consultants who are dedicated, knowledgeable, and professional. Ed Kale has been an instrumental part of all projects and he has been very effective in working with each person in our office from entry level staff to executive. He is very generous with SyteLine knowledge as well as his vast real-world aerospace industry experience. So far, ECI has successfully accomplished everything we need and we are looking forward to continue working with them for any future SyteLine needs. Thank you everyone at ECI for your support!!”

- Kathy, (aerospace manufacturing company)

"..you have given us more in one week than anyone else has given us in two years."

"We all just want to say thank you very much for all the help you gave us during your time in Thetford. I think you have given us more in one week than anyone else has given us in two years. It was really nice to meet you and good to know that you are there if needed."

- Pauline, FMC Thetford


"..I admire the level of service given to us. I truly appreciate it."

“Things did go well…there were hurdles…but with Tony’s and your help…it went amazingly well…in fact…I want to let you know how much I admire the level of service that was given to us. I truly appreciate it. Tony was extremely knowledgeable, friendly, efficient, helpful…the list goes on and on.”

- Chris, Florida Production Engineering, Inc.

"ECI provided consultants.. onsite in Europe for a few weeks.. and ensured things would work smoothly in the future."

“ECI was contacted by a Global European-based Manufacturer of industrial components for multiple industries. The company was undertaking a multi-country, multi-language pack Go-Live stretched over the course of 18 months. In the extensive piloting and testing the in-house resources had accomplished, problems were found with Multi-Site Replication which were associated when multi lingual databases were brought on-line."

"ECI provided consultants first in a remote capacity (and later onsite in Europe for a few weeks) to assist in reviewing Multisite SL7 Replication between the already-live three sites and ensure things would work smoothly in the future, when the other sites with different languages came online. Outcome: The company is now live with eight sites – additional countries will come on line over the next 2 years, this has been assisted by the replication that has been put in place which ECI has created.”

- Marie Davies, Morgan Crucible Company PLC

"..we have a very usable report which integrates with SyteLine.. resulting in significant time savings and ease of use."

“(ECI) has a well rounded background with SyteLine and, in our case, Crystal Reports. As such, (they were) assigned a project to review the paperwork generated in the receiving area to support incoming inspection. The specifications of the project were to pull information from various tables in SyteLine (including business partner product tables) and develop a single printed report which would permit the inspector to go to the parts to be inspected rather than being tethered to the computer display."

"(ECI) worked closely with the lead inspector, reviewing the receiving/inspection process and identifying the needs of the user. (They) developed a draft of the report and also assisted in the review. As a result, we have a very usable report which integrates with SyteLine and the business party software resulting in significant time savings and ease of use.”

Anonymous


"(ECI) worked.. through the night so our system would not experience detrimental performance.."

"ECI accomplished everything we needed and exceeded our expectations with the service provided. Our server was an older server, which held up the (ECI) consultant working on the project. He worked through the issues caused by this, sometimes working through the night so that our system would not experience any detrimental performance during production hours. I was very pleased with the quality of work provided and our overall experience with ECI. I would gladly hire the company again to help us with SyteLine projects."

Anonymous

"If you ever have the opportunity to work with (ECI) - do not hesitate to do so!"

“How do you choose only three attributes when describing (ECI) - they all apply. I worked with (ECI) for more than a year on a SyteLine Business System implementation. (They were) always professional and knowledgeable - with many creative ideas to move the project forward. I'm currently preparing a project to develop an online store for our company and will be contracting with (ECI) to achieve this. If you ever have the opportunity to work with (ECI) - do not hesitate to do so!!”

Anonymous