Successful Syteline Implementations/Upgrades
PROJECT SNAPSHOT #1
Company Need:
Eclipse Consulting was contacted by a Global Manufacturer of equipment for the oil and gas industry in March of 2002. They were one week into their Syteline 7 implementation, converting from Oracle 10g. This Texas based company wanted to gain an in-house, vendor-independent Syteline expert, and had received positive feedback regarding Eclipse Consulting from industry inquiries.
Eclipse Solution:
Eclipse Consulting provided Derik Aldridge as the full-time, onsite resource to assist in all key decisions and provide hands-on management of many components of the Syteline implementation. Due to the project timeline and the inordinate amount of work to be accomplished, Eclipse provided 2 additional offsite Syteline development resources. Eclipse’s role included Decision Facilitation, Data Migration, Custom Report Development, Custom Integrations, User Training, and Database Creation and Management.
Outcome:
This company has been live on Syteline7 since 12/02; with Norwich, UK being the first of many sites to go live! Eclipse subsequently assisted the company in performing an upgrade from SL7.02 to SL7.04 and ensuring all modifications migrated correctly.
PROJECT SNAPSHOT #2
Company Need:
Eclipse Consulting was contacted by another US manufacturing company, specializing in media separation capitol equipment, in May 2005 to assist with their upgrade from SL5 and SL6. Three years prior, Eclipse had assisted with automating several user processes related to Syteline 5 and Syteline 6 at different facilities for the same company. This client now had a tight timeline and many customizations to do, as well as massive data transformations to accomplish to meet a Thanksgiving, 2005 deadline.
Eclipse Solution:
Eclipse brought Tony Ochoa, Robert Dupont, Scott Ruffing, and Derik Aldridge into this project to augment the talented internal resources the client had on staff. Additionally, a highly-visible task Eclipse was given was to transform data from multiple subsidiaries, to have the databases truly be seamless and allow a combined Chart of Accounts, Item Master, Customer Master, and Vendor Master - Eclipse was able to bring a decade of similar experience to this opportunity!
Outcome:
Working as simply additions to the FTE team the client had already assembled, Eclipse was able to ensure the project timeline was met, having all customizations ready and user-acceptance tested several weeks prior to the upgrade! A single COA is in use; Customer, Vendor, Product Code, and Item information is successfully streamlined and integrated.
PROJECT SNAPSHOT #3
Company Need:
A US luxury vehicle manufacturing company was converting from stand-alone departmental-based solutions to Syteline and had specific needs revolving around the Bills of Materials, and processes, as well as large data conversion needs.
Eclipse Solution:
Eclipse provided Derik Aldridge and Tony Ochoa to assist with custom programming; data conversions, BOM manipulation/efficiencies, and also designed and created a custom interface between Syteline and Autocad, eliminating the need for dual-entry and reducing engineering overhead.
Outcome:
This client has been live on Syteline since 12/00 and has streamlined many processes central to Syteline, engineering, and planning, due to the software tools Eclipse was able to design and implement.
PROJECT SNAPSHOT #4
Company Need:
Working in partnership with another Syteline consulting firm, Eclipse was brought into a global machinery manufacturing company based in Houston, TX with 45 offices and plants in 27 countries. The goal was to convert at least 12 sites to Syteline 7.04.20 from their in-house system, while simultaneously training their existing IT staff to support the new Syteline platform. Multisite, Multicurrency and Language Packs were all in consideration.
Eclipse Solution:
Eclipse provided 8 team members to accomplish all facets of Implementation, Syteline Training, Workflow, Custom Programming, data conversions, and is currently supporting ongoing needs (3+ year relationship) and developing three interfaces for much greater efficiency.
Outcome:
This first client site has been live on Syteline since 03/06 and has a continuing relationship with Eclipse for overflow work and for streamlining processes central to their operations and customer service.
PROJECT SNAPSHOT #5
Company Need:
A Global Material Handling and Size Reduction corporation, with 15 companies, contacted Eclipse Consulting Inc. for assistance with migrating from FourthShift to Symix 4.1.
Eclipse Solution:
While the original project was delayed due to user readiness…having uncovered the broadness of Eclipse’s experience, the company engaged Eclipse on four other projects simultaneously for ERP migrations and a Support contract (SLA). Currently, Eclipse is scheduled to complete two migrations in 2009 and begin two more projects for this customer in Q309. Through a Support Level Agreement, the company has gained near-immediate access to our 22 resources, inhouse testing servers and extensive knowledge on multiple ERP systems.
Outcome:
Many ongoing successes and a mutually-beneficial partnership. Eclipse resources are often told how helpful and responsive we are to the users’ needs and urgent business issues.