ERP Support Level Agreement - Capabilities Inventory
Staff augmentation, an external support department, and our entire team…added to yours!
Currently, ECI is positioned to offer support level agreements (SLA) supporting the below applications, environments and languages. Please contact a representative to learn more about how a custom-fitted SLA could benefit your organization.
Applications:
Syteline – every version
Symix – every version
Syteline Data Collection
Syteline APS
RSVP QCS
FS+ (FS-Plus)
Doc-Trak
Labr-Trak
QAD (Mfg/Pro)
Oracle
SAP
Macola
DelTek (CostPoint)
Dynamics AX (Axapta)
Dynamics CRM
Dynamics GP (Great Plains)
Agile PLM
Diamond Phoenix
FourthShift
Encompix
Mapics XA
Mapics XP
Optio
Jetforms
Crystal Reports
Vision/4
Vision/10 (SunSystem 5)
Lexign Workflow
Sage MAS 500
Sage MAS 200
Sage MAS 90
Sage CRM
SAP
SAP BusinessOne
Dassualt Catia
Envoia
Epicor Vantage
Salesforce.com
QuickBooks
Baan
Siebel
PeopleSoft
CA ArcServe
ManMan
SharePoint
Environments & Infrasctructure:
Windows Server and clients – all version
DOS-Based
Linux-Based
Unix-Based
VAX/VMS
Citrix
IBM System36 (Sys36)
VMWAre
Hyper-V
Symantec Backup Exec
Dell Servers
HP Servers
IBM Servers
Technical & Languages:
SQL (All versions)
Progress (All versions)
ASP.NET
ASP
VB.NET
VB
WebServices
API’s
XML
JavaScript
Perl
HTML
Shell Scripting (Korn)
CGI Scripting
Pascal
COBOL
Delphi
Fortran/77
C#
C++
C
Flash
Certifications
MCP
MCITP
MCSE
CCNA
MCITP: DBA
PMP
A+
CPR
IPMA level D, certified, Second
CPIM
PHR
Advanced Degrees
MBA
Spoken and Written Languages:
English
Mandarin
French
Spanish
German
Czech
Indonesian
Cantonese
Filipino
Contact a representative for a complimentary evaluation of your needs. 
